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Resources/Links

Web sites of interest:

• Product Development and Management Association at www.pdma.org
• International Council on Systems Engineering at www.incose.org
• Carnegie Mellon Software Engineering Institute at www.sei.cmu.edu
• American Society for Quality at www.asq.org
• American Marketing Association at www.marketingpower.com

Books of interest:

(see also Publications)

Quality Function Deployment by L.  Cohen.  368 pages.  Copyright 1995.  ISBN 0201633302.  Published by Prentice-Hall-PTR.

Statistical Thinking: Improving Business Performance by R.  Hoerl and R.  Snee.  544 pages.  Copyright 2001.  ISBN 0534381588.  Published by Duxbury Press.

Design for Six Sigma Statistics by Andrew Sleeper.  854 pages.  Copyright 2005.  ISBN 0071451625.  Published by McGraw-Hill Professional.

Recent Publications:
'Six Sigma for Technical Processes'
by Skip Creveling
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'Six Sigma for Marketing Processes' by Creveling, Hambleton & McCarthy
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